Canon MP Navigator questions & answers

Views, edits, scans and prints multiple types of files
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Question by Daryl J Bem
181 views
July 23, 2021
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Answer by Saumya Sharma

Yes, it is possible to upgrade the CanoScan LIDE 300 software to work on a new 64-bit iMac. You can visit the official Canon website or contact their support for instructions on how to upgrade the software.

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Answer by Robert Polubinski

The MP Navigator uses an external application to send e-mails. This means that you will need to configure the application used to send email. If it's a local email client, make sure that the outgoing and incoming servers are configure properly (POP3/SMTP). Take a test when it's done and then use the MP Navigator to send the content to your email.

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Question by Guest
861 views
July 31, 2011

When I open the MP Navigator application, I'm receiving "Insufficient memory" message. Can you help?

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Answer by Dan Angel

In order to fix the issue, right-click the application launcher, click the Shortcut tab and press Advanced. Check the Run as Administrator box, click OK and then Apply. Check the official web page for further details.

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Question by Guest
849 views
September 24, 2013

How can I move scanned documents to Word documents in MP Navigator EX using an MP620 device?

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Answer by Pete Clapp

You can copy and paste the scanned item into a Word document as a picture, but if you want to edit the scanned document you will need an OCR (optical character recognition) program. To most common tool is Microsoft Office Document Imaging. If your Microsoft Office package doesn't have this tool, you can download it from Microsoft web page, but it's only available for Office 2003 and Office 2007. After installation, you can open the scanned document with Microsoft Office Document Imaging and from the Tools tab you can select Send text to word. Your scanned document will be converted into a Word document.


Other programs that you can use for converting and moving scanned documents into Word are: ABBYY FineReade, TopOCR or SimpleOCR .


If you want to move your scanned document into Pages you need to start Image Capture and select your scanner. Press the show details button and on the right you will have many options. From Format button you can select the format of the document that is about to be saved.

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Question by chasF
735 views
September 14, 2012

I have a collection of text files - PDF and JPG that I would like to OCR. Since MP Navigator EX can perform OCR on documents it has scanned, I could print all these files and then re-scan them, but that is a waste of time, ink and paper. Is it possible to somehow access the OCR capability and apply it directly to existing files?

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Answer by Sean Hill

The Canon MP Navigator application doesn't allow you to OCR a file on your computer. If you want to take advantage of the OCR feature, you actually need to print them as OCR is done while the file will be scanned. If you want an application for this, then ABBYY FineReader is recommended as it can open images and other files from your computer. Download and install a trial version of the software then load the files.

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Question by Guest
696 views
April 2, 2014
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Answer by Julia Bocchetta

Yes, you can install Canon MP Navigator 5.1 in Windows 8 64bit because it's compatible with this operating system. Make sure that when you install it to run the setup package as Administrator. You can download the application from its official website.

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Question by Jeremy Maffei
594 views
March 20, 2011

I have Canon MP Navigator installed on my Mac. How do I delete a file once I have scanned it? I select it, but there is no Delete button and my Delete key is not working on my keyboard.

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Answer by Dan Angel

In order to delete a file, you need to launch the program, to select View & Use and to click My Box (Scanned/Imported Images). After that, press and hold down the Control button, select your image, release Control and select Delete from the pop-up menu. After that, you will need to empty Trash. Also, in order to fix the problem with the Delete key from your keyboard, check the Apple support web page.

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Question by Guest
547 views
September 3, 2013
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Answer by Julia Bocchetta

Canon MP Navigator is a free product that is available for downloading from Canon website. Please use Canon Support, then identify your device and click on Drivers & Software category. Choose your operating system and the software will be listed on the Software category from where you can actually download it.

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Answer by Julia Bocchetta

It seems that you are trying to download MP Navigator from an untrusted website. Most likely you are trying to download a malware package. Always use official websites to download packages, in your case, Canon Support. Input the model number of your device then go to Devices & Software and choose the corresponding operating system that is installed in your computer. Select Software/Utilities and download MP Navigator.

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